Driver Agreement

1. About this agreement

This agreement is between you (the "Driver") and Private Driver Tours Sri Lanka ("PDTSL", "we", "us"). You accept it when you register a listing and each time you use the drivers portal or Driver app. You are an independent, self-employed contractor: this agreement does not create an employment, agency or partnership relationship, and you are not an agent of PDTSL. It supplements the platform terms and the driver privacy policy.

2. Definitions

• Listing — your public profile, vehicle details, rate and availability on the Platform.
• Job / Dispatch — a booking request sent to eligible drivers within range for acceptance.
• Booking — a job you have accepted and the traveler has paid a deposit for.
• Commission — PDTSL's fee on completed bookings.
• Payout — the amount PDTSL remits to you from the traveler's deposit.

3. Eligibility and verification

• You must hold a valid Sri Lankan driving licence, the applicable SLTDA tourist-driver or chauffeur-guide licence, and current vehicle registration and insurance, and have the legal right to operate.
• Our operations team reviews your documents to approve your listing and badge tier. Approval is at our discretion, and we may re-check documents at any time.
• You must keep every document valid and up to date, and tell us promptly of any change, lapse or incident that affects your eligibility.

4. Your listing and profile

• Keep your information accurate — vehicle details, languages, daily rate, base location and availability calendar.
• Only upload photos and content you own or have the right to use.
• You are responsible for the rates and any terms you publish on your listing.

5. Dispatch and bookings

• Jobs starting within your alert radius are offered to you; the first eligible driver to accept wins the job.
• Accepting a job is a binding commitment to provide the tour at the quoted rate. A booking is confirmed once the traveler pays the deposit.
• You must honor confirmed bookings, arrive on time, and provide the tour as quoted.

6. Commission, payments and payouts

• PDTSL charges a flat 15% commission on completed bookings, deducted from the traveler's deposit. There are no joining, listing or monthly fees, and you cannot pay to rank higher.
• The balance of the deposit is remitted to you in the weekly payout run to your registered bank account.
• The remaining tour price (the balance) is collected by you directly from the traveler at the start of the tour.
• You are solely responsible for your own taxes, social contributions, permits and business costs on your earnings.

7. Standards and obligations

• Maintain valid licences and insurance and a roadworthy, clean vehicle at all times.
• Drive safely and lawfully; never overload, speed, or enter restricted areas at a traveler's request.
• Be punctual, professional and courteous, and do not discriminate against travelers.
• Honor accepted bookings and quoted rates and do not demand extra payments beyond what was agreed.

8. Cancellations and no-shows

Cancelling a confirmed booking or failing to appear harms travelers and the marketplace. Repeated cancellations or no-shows may reduce how prominently your listing appears, and may lead to suspension or removal. If you must cancel, tell us as early as possible so we can re-match the traveler.

9. Independent-contractor status

You operate your own transport business and decide which jobs to accept. You are not employed by PDTSL and are not entitled to employment benefits. You are responsible for your own insurance, permits, vehicle and taxes, and you have no authority to bind PDTSL or act as its agent.

10. Insurance, liability and indemnity

You must hold the passenger and vehicle insurance required to carry paying travelers in Sri Lanka. You are responsible for the tour you provide, and you agree to indemnify PDTSL against reasonable losses, costs and claims arising from your service, your vehicle, or your breach of this agreement. To the maximum extent permitted by law, PDTSL's aggregate liability to you for any claim arising from the Platform is limited to the commission and payouts relating to the affected booking, and we are not liable for indirect or consequential loss or loss of profit.

11. Reviews

Travelers may review completed tours. Reviews are moderated for abuse, discrimination and personal data before appearing on your profile. We do not edit the substance of honest reviews and do not accept payment to remove them.

12. No off-platform solicitation

For travelers introduced to you through the Platform, you agree not to arrange or settle their bookings off-platform to avoid commission, and not to solicit them to book directly in a way that bypasses our fees. This keeps the marketplace fair for every driver.

13. Acceptable use

Do not submit false information, create fake bookings or reviews, manipulate rankings, or interfere with the Platform. Do not misuse another person's account or data.

14. Data and privacy

How we handle your personal data — including your documents, location and payout details — is set out in the driver privacy policy.

15. Intellectual property and content licence

You grant PDTSL a non-exclusive, royalty-free licence to host and display your listing, photos and profile content in connection with the Platform. The Platform, its software and the Serendib brand remain owned by PDTSL or its licensors.

16. Suspension and termination

We may suspend or remove your listing for breach of this agreement, expired or invalid documents, unsafe conduct, persistently low ratings, or fraud. You may deactivate your profile at any time from the portal, subject to completing any bookings you have already accepted.

17. General

This agreement is governed by the laws of Sri Lanka and is subject to the non-exclusive jurisdiction of the courts of Sri Lanka. It is the entire agreement between us on its subject matter. We may update it and will give you reasonable notice of material changes. If any provision is held unenforceable, the remainder stays in effect. Questions? hi@privatedrivertourssrilanka.com.